Here for you: with a wide selection and solid know-how

Analogue, digital and everything in between — available to you!

Do you have a question about an instrument, your order or do you just want to find out a bit more about your hobby? Then don’t lose touch: get in touch with us and #makemoremusic. We’re here for you both in the analogue and the digital world — and even in between — always reachable. Benefit from our combination of large retail stores, a huge webshop and a mobile app.

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No matter what kind of music you’re into — we’ve got the tools you need!

Pay a visit to our stores in Walldorf and Frankfurt to get first‑hand information about your favourite instruments, try them out on the spot and take them home straight away. Whether you’re looking for your first recorder for school lessons or a new guitar for the big stage — with us you’ll find everything a musician’s heart could wish for, from entry‑level equipment to high‑end and boutique gear, right through to individual, personalised Custom‑Shop instruments. Choose from over 15,000 items in our range, build your own personal Custom‑Shop guitar or have your instrument personalised by our pros as part of the Pimp‑My‑Player campaign.

All products as well as extensive information, manuals, videos and guides are of course also available in our webshop, where you can conveniently have instruments and equipment delivered straight to your home. If that’s still not enough, you can also send your enquiries to our specialist departments by phone or email, or use our service on the go via our mobile app.

Need a helping hand, have an idea but aren’t sure how to put it into practice, or want an insider tip?

If you’re unsure before buying which instrument would be right for you or you still have questions about certain functions, session is the right place for you. Benefit from our session know‑how and get advice and assistance from our specialist sales staff in our stores. You can also draw on our experience online and browse our extensive advice and buying‑guide section or send us your questions by email or phone. Whatever route you take to us, we’re here to support you with our combined know‑how both before and after your purchase.