Privacy Notice

1. Privacy at a Glance

General information
The following notes provide a simple overview of what happens to your personal data when you visit this website or our stores. Personal data are all data with which you can be personally identified. For detailed information on data protection, please refer to our privacy notices listed below this text.

2. Hosting

Cloudflare
We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”). Cloudflare provides a globally distributed content delivery network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare’s network. This enables Cloudflare to analyse the traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. Cloudflare may also use cookies or other technologies to re-identify internet users, which, however, are used only for the purpose described here.

The use of Cloudflare is based on our legitimate interest in providing our web offering as error-free and secure as possible (Art. 6(1)(f) GDPR).

Data transfer to the USA is based on the standard contractual clauses of the European Commission. You can find details here: https://www.cloudflare.com/privacypolicy/.

Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.

This company holds a certification under the “EU‑US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnZKAA0&status=Active

JQUERY
JavaScript code from jquery.com (JSFoundation, Inc., Attn: Privacy Office, 1 Letterman Drive, San Francisco, CA 94129, USA) may be embedded on our pages.

The use of JavaScript code from jquery.com is carried out in the interest of an attractive and fast presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

When you visit our pages, a direct connection is established between your browser and the servers of jquery.com. jquery.com thereby receives the information that you visited our site with your IP address.

Further information on handling user data can be found in the JSFoundation privacy notice at: https://js.foundation/about/governance/privacy-policy

3. General Notes and Mandatory Information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy notice.

If you use this website or purchase items in our store, various personal data will be collected. Personal data are data by which you can be personally identified. This privacy notice explains which data we collect and for what purposes we use them. It also explains how and for what purpose this takes place.

Please note that data transmission over the internet (e.g. when communicating by email) may have security weaknesses. Complete protection of data from third‑party access is not possible.

Note on the controller
The controller for data processing on this website and in our stores is:

session GmbH & Co. KG
Wiesenstraße 2-6
69190 Walldorf
Telephone: +49 6227 603 0
E‑Mail: info@session.de

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g. names, e‑mail addresses or similar).

Storage period
Unless a more specific storage period has been stated within this privacy notice, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for erasure or withdraw consent to data processing, your data will be deleted provided we do not have other legally permissible reasons to retain your personal data (e.g. statutory retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

General notes on the legal bases of data processing on this website
If you have consented to the processing of data, we process your personal data on the basis of Art. 6(1)(a) GDPR and, where special categories of personal data pursuant to Art. 9(1) GDPR are processed, on the basis of Art. 9(2)(a) GDPR. In the case of an explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access information on your terminal device (e.g. via device‑fingerprinting), data processing additionally takes place on the basis of § 25(1) TDDDG. Consent can be withdrawn at any time. If your data are necessary for the fulfilment of a contract or for pre‑contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The respective applicable legal bases in individual cases are explained in the following paragraphs of this privacy notice.

Data protection officer
We have appointed a data protection officer for our company.

DEUDAT GmbH
Zehntenhofstr. 5b
65201 Wiesbaden
Telephone: +49 611 950008 40
E‑Mail: datenschutz@session.de

Website: https://www.deudat.de/home

Enquiries that are intended only for the data protection officer and not also for the data protection team should be sent to session@deudat.de.

Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. The lawfulness of the processing carried out on the basis of the consent until withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct advertising (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you may object at any time, for reasons arising from your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. You can find the respective legal basis on which a processing is based in this privacy notice. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the suspected infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability
You have the right to receive data which we process automatically on the basis of your consent or in fulfilment of a contract, in a structured, commonly used and machine‑readable format and to have those data transmitted to another controller. If you request direct transmission to another controller, this will only be done to the extent technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection when the address line of the browser changes from "http://" to "https://" and when the lock symbol appears in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website
If, after conclusion of a contract for a fee, you are obliged to provide us with your payment data (e.g. account number for direct debit), these data are required for payment processing. Payment transactions via common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the browser address line changes from "http://" to "https://" and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, deletion and correction
Within the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction or deletion of these data. For this purpose and for further questions regarding personal data, you can contact us at any time.

Right to restriction of processing
You have the right to request the restriction of processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was unlawful, you may request restriction of processing instead of deletion.
If we no longer need your personal data, but you require them for the establishment, exercise or defence of legal claims, you have the right to request the restriction of processing instead of deletion.
If you have objected pursuant to Art. 21(1) GDPR, a balance must be carried out between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data may — aside from their storage — only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to marketing e‑mails

The use of contact data published under the imprint obligation for sending unsolicited advertising and information material is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example by spam e‑mails.

4. Data Collection on this Website

Cookies
Our websites use so‑called "cookies". Cookies are small text files and do not cause any damage to your terminal device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your terminal device. Session cookies are deleted automatically after your visit. Persistent cookies remain stored on your terminal device until you delete them yourself or an automatic deletion by your web browser occurs.

Third‑party cookies may also be stored on your device when you visit our site (third‑party cookies). These enable us or you to use certain services provided by the third party (e.g. cookies for processing payment services). Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or displaying videos). Other cookies are used to analyse user behaviour or to display advertising. Cookies that are necessary for conducting electronic communication (necessary cookies) or for providing certain functions you have requested (functional cookies, e.g. for the shopping cart function) or for optimising the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error‑free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the respective cookies takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be withdrawn at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be restricted.

Where cookies from third parties or for analysis purposes are used, we will inform you separately about this in the context of this privacy notice and, if necessary, request consent.

Consent with Usercentrics
This website uses Usercentrics consent technology to obtain your consent for the storage of certain cookies on your terminal device or for the use of certain technologies and to document this in a data‑protection compliant manner. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).

When you enter our website, the following personal data are transmitted to Usercentrics:

Your consent(s) or the withdrawal of your consent(s)
Your IP address
Information about your browser
Information about your terminal device
Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser so that the consents granted or their withdrawal can be assigned to you. The data collected in this way are stored until you ask us to delete them, delete the Usercentrics cookie yourself or the purpose for data storage ceases to apply. Mandatory statutory retention obligations remain unaffected.

The use of Usercentrics is intended to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6(1)(c) GDPR.

Order processing
We have concluded a contract for order processing (AVV) for the use of the service mentioned above. This is a contract required under data protection law which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Server log files
The provider of the pages automatically collects and stores information in so‑called server log files which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

A merging of these data with other data sources is not carried out. The collection of these data takes place on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error‑free presentation and optimisation of its website — for this purpose the server log files must be recorded.

Enquiries by e‑mail, telephone, fax or via contact form
If you contact us by e‑mail, telephone, fax or via the contact form, your enquiry including all personal data arising from it (name, enquiry) will be stored and processed by us for the purpose of handling your request. We will not pass on these data without your consent.

The processing of these data is carried out on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the fulfilment of a contract or is necessary for pre‑contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested. The data you send to us via contact enquiries will remain with us until you ask us to delete them, withdraw your consent to their storage, or the purpose for data storage ceases to apply (e.g. after your enquiry has been finally processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected. Registration on this website You can register on this website in order to use additional functions on the site. The data you enter will only be used for the purpose of using the respective offer or service for which you have registered.

The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration. For important changes, for example to the scope of the offer or for technically necessary changes, we use the e‑mail address provided during registration in order to inform you in this way. The processing of the data entered during registration takes place for the purpose of carrying out the user relationship established by the registration and, if necessary, to initiate further contracts (Art. 6(1)(b) GDPR). The data collected during registration will be stored by us as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

5. Analysis Tools and Advertising

Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies or carry out independent analyses. It merely serves to manage and deploy the tools embedded via it. However, Google Tag Manager does capture your IP address, which may also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device‑fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator thereby receives various usage data, such as page views, dwell time, operating systems used and the origin of the user. These data may be compiled by Google into a profile that is assigned to the respective user or their device.

Furthermore, we may use Google Analytics to record your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected data sets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable user re‑identification for the purpose of analysing user behaviour (e.g. cookies or device‑fingerprinting). The information collected by Google about the use of this website is generally transferred to and stored on a Google server in the USA.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be withdrawn at any time. Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here:https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation
We have activated the IP anonymisation function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services related to website and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

Browser plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on handling user data at Google Analytics can be found in Google’s privacy information: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing
We have concluded a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" function of Google Analytics to be able to show website visitors suitable advertising within the Google advertising network. Reports can thus be generated that contain statements about the age, gender and interests of site visitors. These data come from Google’s interest‑based advertising and visitor data from third parties. These data cannot be attributed to any identifiable person. You can deactivate this function at any time in your ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

Google Analytics e‑commerce tracking
This website uses the "E‑Commerce Tracking" function of Google Analytics. E‑Commerce Tracking allows the website operator to analyse the purchasing behaviour of website visitors to improve online marketing campaigns. Information such as orders placed, average order values, shipping costs and the time from viewing to purchase of a product is recorded. These data can be summarised by Google under a transaction ID that is assigned to the respective user or their device.

Storage period
Data stored by Google on user and event level that are linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymised or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de

Varify.io – Dynamic websites and A/B testing

To optimise our website and to conduct A/B tests we use Varify.io (hereinafter: "Varify"). The provider is Varify GmbH, Südliche Münchner Straße 55, 82031 Grünwald.

Varify enables us to provide dynamic content and variants of our website to improve the user experience. Your IP address is processed to load content according to your request. Personal data such as names or contact details are not collected or stored by Varify. In addition, Varify does not use cookies unless they are strictly necessary for functionality.

The use of Varify is based on Art. 6(1)(f) GDPR. We have a legitimate interest in an appealing and optimised presentation of our online offering. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device. Consent may be withdrawn at any time.

Varify uses Amazon Web Services (AWS) and Cloudflare to deliver content. This may result in a transfer of your IP address to the USA. We have concluded an order processing agreement (AVV) with Varify which ensures that personal data are processed solely in accordance with our instructions and in compliance with the GDPR.

Further information can be found in Varify’s privacy notice: https://varify.io/datenschutzerklaerung

Clarity
This website uses Clarity. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 (USA), https://docs.microsoft.com/en-us/clarity/ (hereinafter "Clarity").

Clarity is a tool for analysing user behaviour on this website. Clarity records, in particular, mouse movements and creates a graphical representation of which parts of the website users scroll most frequently (heatmaps). Clarity may also record sessions so that we can view page usage as videos. Furthermore, we receive information about general user behaviour on our website.

Clarity uses technologies that enable user re‑identification for the purpose of analysing user behaviour (e.g. cookies or device‑fingerprinting). Your personal data are stored on Microsoft servers (Microsoft Azure Cloud Service) in the USA.

The use of Clarity is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in effective user analysis. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device‑fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time. Further details on Clarity’s data protection can be found here: https://docs.microsoft.com/en-us/clarity/faq.

Order processing
We have concluded an order processing agreement (AVV) with the provider named above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third‑party websites when the user enters certain search terms on Google (keyword targeting). Targeted ads can also be displayed based on user data available at Google (e.g. location data and interests) (audience targeting). As the website operator, we can evaluate these data quantitatively by analysing, for example, which search terms led to the display of our ads and how many ads resulted in corresponding clicks.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be withdrawn at any time. Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/ .

Google Ads remarketing
This website uses the functions of Google Ads remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads remarketing we can assign persons who interact with our online offering to certain audiences in order to subsequently display interest‑based advertising to them in the Google advertising network (remarketing / retargeting).

Furthermore, the audiences created with Google Ads remarketing can be linked to Google’s cross‑device functions. In this way, personalised, interest‑based advertising messages that were tailored to you on one device (e.g. mobile phone) based on your previous usage and browsing behaviour can also be displayed on another of your devices (e.g. tablet or PC).

If you have a Google account, you can opt‑out of personalised advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time.

Further information and the privacy policy can be found in Google’s privacy policy: https://policies.google.com/technologies/ads?hl=de.

Google conversion tracking
This website uses Google conversion tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can see whether a user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased most frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and which actions they took. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time.

More information on Google conversion tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google DoubleClick
This website uses functions of Google DoubleClick. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "DoubleClick").

DoubleClick is used to display interest‑based advertisements to you across the entire Google advertising network. Ads can be targeted to the interests of the respective viewer using DoubleClick. For example, our advertising can appear in Google search results or in advertising banners associated with DoubleClick.

In order to show users interest‑appropriate advertising, DoubleClick must be able to recognise the respective viewer and assign their visited websites, clicks and other user behaviour information to them. DoubleClick uses cookies or comparable recognition technologies (e.g. device‑fingerprinting) for this purpose. The collected information is summarised into a pseudonymous user profile in order to display interest‑based advertising to the respective user.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be withdrawn at any time.

Further information on objection options against the ads displayed by Google can be found at the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.

Meta‑Pixel (formerly Facebook Pixel)
This website uses Facebook/Meta’s tracking pixel for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and other third countries.

This enables the behaviour of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

The data collected are anonymous to us as the operator of this website; we cannot draw conclusions about the identity of users. However, the data are stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Facebook to allow the placement of ads on Facebook and outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time.

Insofar as personal data are collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and their transmission to Facebook. The processing carried out by Facebook after the transmission is not part of the joint responsibility. The obligations that are jointly incumbent on us have been set out in an agreement on joint processing. You can find the wording of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the data protection compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g. requests for information) regarding data processed at Facebook can be asserted directly with Facebook. If you assert data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information on privacy protection in Facebook’s privacy notices: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing function "Custom Audiences" in the ad settings at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do so.

If you do not have a Facebook account, you can disable usage‑based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

We use the web analytics service Hotjar on our website provided by Hotjar Ltd. (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta). Hotjar helps us to better understand user behaviour (e.g. clicks, mouse movements, scroll depth) in order to make our website more user‑friendly. Using technologies such as heatmaps and session replays we obtain anonymised insights into visitor interactions.

Hotjar stores information such as:

IP address of the device (in anonymised form)
Screen size
Device type and browser information
Geographical location (country only)
Preferred language
Visited pages and date/time of access

Important: Hotjar does not store any personal data such as names, e‑mail addresses or payment information. In addition, no entries in form fields are recorded or stored.

The legal basis for data processing is your consent pursuant to Art. 6(1)(a) GDPR, which you give via our consent management tool and can withdraw at any time.

If you do not want your data to be collected by Hotjar, you can opt out of Hotjar at the following link:
https://www.hotjar.com/legal/compliance/opt-out

Further information on Hotjar’s data processing can be found in Hotjar’s privacy policy:
https://www.hotjar.com/legal/policies/privacy

Trusted Shops
We work with Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne to evaluate our products and services as well as the online shopping experience.

If you have activated a corresponding checkbox or clicked the button "Rate later", we will transmit your e‑mail address for the reminder to submit a review of your purchase to Trusted Shops GmbH so that they can remind you by e‑mail to leave a review.

Further information on the handling of user data can be found in Trusted Shops' privacy information at: https://www.trustedshops.de/impressum-datenschutz/#datenschutz.

The legal basis for the use of the review reminder is Art. 6(1)(a) GDPR.

We use the review function to analyse the use of our webshop and to continually improve it. The statistics obtained allow us to improve our offering and make it more interesting for you as a user.

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. The user’s e‑mail address is therefore stored for this purpose until a review has been submitted or consent is revoked.

Your consent, given by activating the checkbox or clicking the "Rate later" button, can be revoked at any time by sending us a message or directly to Trusted Shops with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent prior to revocation. If you revoke your consent, we will delete these data or have them deleted and you will no longer receive reminder e‑mails.

Microsoft Advertising
We use Microsoft Advertising, an advertising service from Microsoft Corporation, to place targeted advertising for our products and services. Microsoft Advertising uses cookies and similar technologies to collect information about your activities on our website and to present relevant ads to you on other websites and platforms. No personally identifiable information such as your name, address or e‑mail address is collected in this process.

The data collected are used solely to better understand your interest in our products and services and to show you relevant advertising. You have the option at any time to object to data collection by Microsoft Advertising by adjusting your browser settings or by using Microsoft Advertising’s opt‑out option.

The legal basis for the use of the review reminder is Art. 6(1)(a) GDPR.

The privacy information can be found here https://about.ads.microsoft.com/de-de/policies/legal-privacy-and-security.

6. Social Media

Data processing by social networks
We maintain publicly accessible profiles on social networks. The social networks we use in detail can be found below.

Social networks such as Facebook, Twitter etc. can generally analyse your user behaviour extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection‑relevant processing operations.

In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can attribute this visit to your user account. Your personal data may also be collected even if you are not logged in or do not have an account with the respective social media portal. In this case, data collection takes place, for example, via cookies that are stored on your device or through the collection of your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest‑based advertising can be displayed to you on and outside the respective social media presence. If you have an account with the respective social network, interest‑based advertising can be displayed on all devices on which you are or have been logged in.

Please also note that we cannot trace all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and privacy policies of the respective social media portals.

Legal basis
Our social media presences are intended to ensure as comprehensive a presence on the internet as possible. This is a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent pursuant to Art. 6(1)(a) GDPR).

Controller and assertion of rights
If you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered by this visit. You can generally assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).

Please note that despite the joint responsibility with the social media portal operators we do not have full influence over the data processing operations of the social media portals. Our options are primarily determined by the corporate policy of the respective provider.

Storage period
The data directly collected by us via the social media presence are deleted from our systems as soon as you request deletion, withdraw your consent to storage or the purpose for data storage ceases to apply. Stored cookies remain on your terminal device until you delete them. Mandatory statutory provisions — in particular retention periods — remain unaffected. We have no influence on the storage period of your data which the operators of the social networks store for their own purposes. For details, please consult the operators of the social networks directly (e.g. in their privacy notices, see below).

Social networks in detail:

Facebook
We have a profile on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and other third countries. We have concluded an agreement on joint processing (Controller Addendum) with Facebook. This agreement specifies for which data processing operations we or Facebook are responsible when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your ad settings independently in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Details can be found in Facebook’s privacy notice: https://www.facebook.com/about/privacy/.

Twitter
We use the microblogging service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

You can adjust your Twitter privacy settings independently in your user account. To do so, click on the following link and log in: https://twitter.com/personalization.

Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

Details can be found in Twitter’s privacy notice: https://twitter.com/de/privacy.

Instagram
We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.

Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

Details on their handling of your personal data can be found in Instagram’s privacy information: https://help.instagram.com/519522125107875.

YouTube
We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on their handling of your personal data can be found in YouTube’s privacy information: https://policies.google.com/privacy?hl=de.

7. Newsletter

Newsletter data
If you would like to receive the newsletter offered on the website, we need your e‑mail address and information that allows us to verify that you are the owner of the specified e‑mail address and that you agree to receive the newsletter. No further data will be collected or only on a voluntary basis. For the processing of the newsletter we use newsletter service providers that are described below.

Agillic
This website uses Agillic for sending newsletters. The provider is Agillic A/S, Masnedøgade 22, 2100 Copenhagen Ø, Denmark (hereinafter "Agillic"). Agillic is a service with which newsletter dispatch can be organised and analysed. The data you provide for the purpose of receiving the newsletter (e.g. e‑mail address) are stored on Agillic’s servers.

Data analysis by Agillic
Our newsletters sent with Agillic allow us to analyse the behaviour of newsletter recipients. It can be analysed, among other things, how many recipients opened the newsletter message and how often which link in the newsletter was clicked. Using so‑called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on this website) took place after clicking the link in the newsletter.

Data processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing already carried out remains unaffected by the withdrawal.

If you do not want analysis by Agillic, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message.

The data you have provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after unsubscribing. Data stored for other purposes remain unaffected.

After you unsubscribe from the newsletter distribution list, your e‑mail address will possibly be stored by us or the newsletter service provider in a blacklist in order to prevent future mailings. The data in the blacklist are used only for this purpose and are not merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not time‑limited. You can object to the storage if your interests outweigh our legitimate interest.

Further information can be found in Agillic’s privacy policy at: https://agillic.com/de/datenschutzhinweise/

We have concluded a contract for order processing (AVV) for the use of the service mentioned above. This is a contract required under data protection law which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Legal basis
Data processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time. The lawfulness of the data processing already carried out remains unaffected by the withdrawal.

Storage period
The data you provided to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after unsubscribing. Data stored for other purposes remain unaffected.

After your unsubscribing from the newsletter distribution list, your e‑mail address will possibly be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data in the blacklist are used only for this purpose and are not merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not time‑limited. You can object to the storage if your interests outweigh our legitimate interest. Further information can be found in Rapidmail’s data security information at: https://www.rapidmail.de/datensicherheit.

We have concluded an order processing agreement (AVV) with the provider named above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

8. Plugins and Tools

YouTube with extended data protection
This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the enhanced privacy mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video or not.

As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. The YouTube server is informed about which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to directly assign your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, after starting a video, YouTube may store various cookies on your device or use comparable recognition technologies (e.g. device‑fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user friendliness and prevent fraud. Where applicable, further data processing operations may be triggered after starting a YouTube video, over which we have no influence. The use of YouTube is carried out in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device‑fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Further information about data protection at YouTube can be found in their privacy notices at: https://policies.google.com/privacy?hl=de.

Google Maps
This site uses the Google Maps mapping service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is activated, Google may use Google Web Fonts for the uniform display of fonts. When Google Maps is called up, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. The use of Google Maps is in the interest of an appealing presentation of our online offerings and to make the locations indicated by us on the website easy to find. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device‑fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google’s privacy notices: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA
To prevent spam and other unwanted activities, we use Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

When our website is called up, your IP address is transmitted to Google. Google uses this IP address to determine your geographical origin. In addition, your behaviour on our website is analysed. This is necessary to determine whether it is a bot or a human.

The processing of this data is carried out by Google on servers in the USA. Google has, however, committed to processing the personal data of users from the EU and the EEA in accordance with the requirements of the GDPR.

The data are stored by Google for a period of 6 months and then deleted.

Userlike with enhanced privacy mode
For handling user enquiries via our support channels or via live chat systems we use Userlike (hereinafter: "Userlike"). The provider is Userlike UG (haftungsbeschränkt), Probsteigasse 44 – 46, 50670 Cologne.

Messages you send to us may be stored in the Userlike ticketing system or answered in the live chat by our staff. If you communicate with us via Userlike, we and Userlike store, among other things, your name and e‑mail address if you provided them and your chat histories. These data are compiled into a profile. Messages addressed to us remain with us until you request deletion or the purpose for data storage ceases to apply (e.g. after your enquiry has been finally processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

The use of Userlike is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the fastest, most reliable and efficient processing of your enquiries possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device‑fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Userlike is based in the European Union, but uses the servers of Amazon Web Services, so your data may also be transferred to the USA.

Further information is available in Userlike’s privacy notices: https://www.userlike.com/de/data-privacy and https://www.userlike.com/de/blog/live-chat-software-datenschutz-dsgvo. We have concluded an order processing agreement (AVV) with the provider named above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

9. Online Marketing and Partner Programmes

Affiliate programmes on this website
The website operator participates in affiliate partner programmes. If you click on an advertisement on our website that participates in the partner programme and then carry out a transaction (e.g. a purchase), we receive a commission from our affiliate partners. For this purpose, it is necessary that our affiliate partners can identify you and trace that you accessed the respective product via the advertisement placed on our site and completed the predefined transaction. Our affiliate partners use cookies or comparable recognition technologies (e.g. device‑fingerprinting) for this purpose.

The storage and analysis of the data are carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the correct calculation of its affiliate remuneration. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device‑fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

We participate in the following affiliate programmes:

AWIN
The operator of the affiliate network is AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter: "AWIN"). We are jointly responsible with AWIN and, if applicable, the advertiser for the data processing in connection with the partner programme. The obligations jointly incumbent on us have been set out in an agreement on joint processing. According to this agreement, you as a data subject can contact either of the controllers with your concerns. The controller contacted first will respond to your request. Each controller separately provides data protection information pursuant to Art. 13, 14 and 26 GDPR and takes the necessary measures to protect personal data and to comply with other GDPR provisions in its company. The agreement on joint processing can be accessed in AWIN's terms and conditions at the following link: https://s3.amazonaws.com/docs.awin.com/Legal/Publisher+Terms/2020/DE+Publisher+Terms+GDPR+Annex.pdf.

10. eCommerce and Payment Providers

Processing of data (customer and contract data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content‑related design or modification of the legal relationship (master data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre‑contractual measures. Personal data about the use of this website (usage data) are collected, processed and used by us only insofar as this is necessary to enable the user to use the service or to bill for it. The collected customer data are deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission on conclusion of contract for online shops, retailers and goods shipping
We transmit personal data to third parties only if this is necessary within the scope of contract processing, for example to companies entrusted with the delivery of goods or the credit institution entrusted with payment processing. Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. A disclosure of your data to third parties without your explicit consent, for example for advertising purposes, will not take place. The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data for the performance of a contract or pre‑contractual measures.

Data transmission on conclusion of contract for services and digital content
We transmit personal data to third parties only if this is necessary within the scope of contract processing, for example to the credit institution entrusted with payment processing.

Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. A disclosure of your data to third parties without your explicit consent, for example for advertising purposes, will not take place.

The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data for the performance of a contract or pre‑contractual measures.

Credit checks
When purchasing on account or another payment method where we provide payment in advance, we may carry out a credit check procedure (scoring). For this purpose, we transmit your entered data (e.g. name, address, age or bank details) to a credit agency. The probability of a payment default is determined on the basis of this data. If there is an excessive risk of default, we may refuse the payment method in question.

The credit check is carried out on the basis of contract fulfilment (Art. 6(1)(b) GDPR) as well as to avoid payment defaults (legitimate interest pursuant to Art. 6(1)(f) GDPR). If consent has been obtained, the credit check is based on this consent (Art. 6(1) GDPR); consent can be withdrawn at any time.

Payment services
We integrate payment services provided by third parties on our website. When you make a purchase with us, your payment data (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. The terms and privacy notices of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6(1)(f) GDPR). Where your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consent may be withdrawn for the future at any time.

The following payment services/payment providers are used on this website:

PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22‑24 Boulevard Royal, L‑2449 Luxembourg (hereinafter "PayPal"). Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full. Details can be found in PayPal’s privacy notice: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Klarna
The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g. instalment purchases). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimise the use of the Klarna checkout solution. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Details can be read in Klarna’s privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Sofortüberweisung
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Sofort GmbH"). Using the “Sofortüberweisung” procedure, we receive real‑time payment confirmation from Sofort GmbH and can immediately begin to fulfil our obligations. If you have chosen the payment method “Sofortüberweisung”, you transmit your PIN and a valid TAN to Sofort GmbH, which uses them to log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and makes the transfer to us using the TAN you provided. It then immediately transmits a transaction confirmation to us. After logging in, your transactions, the overdraft limit of your current account and the existence of other accounts as well as their balances are also checked automatically. In addition to the PIN and the TAN, the payment data you entered and personal data required for payment processing are transmitted to Sofort GmbH. Personal data include first and last name, address, telephone number(s), e‑mail address, IP address and possibly other data required for payment processing. The transmission of these data is necessary to reliably verify your identity and to prevent fraud. Details on payment with Sofortüberweisung can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Amazon Pay
The provider of this payment service is Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L‑1855 Luxembourg. Details on the handling of your data can be read in Amazon Pay’s privacy information at the following link: https://pay.amazon.de/help/201212490?ld=APDELPADirect.

Unzer
The provider of this payment service is Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter "Unzer"). Details can be found in Unzer’s privacy information: https://www.unzer.com/de/datenschutz/.

Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B‑1410 Waterloo, Belgium (hereinafter "Mastercard"). Mastercard may transfer data to its parent company in the USA. Data transfer to the USA is based on Mastercard’s Binding Corporate Rules.

Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA
The provider of this payment service is Visa Europe Services Inc., UK branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA").

Great Britain is considered a third country with an adequate level of data protection. This means that Great Britain has a level of data protection equivalent to that in the European Union. VISA may transfer data to its parent company in the USA. Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zuzustandigkeitsfragen-fur-den-ewr.html. Further information can be found in VISA’s privacy notices: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

11. Audio and Video Conferencing

Data processing
For communication with our customers we use, among others, online conferencing tools. The tools we use in detail are listed below. If you communicate with us by video or audio conference via the internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools capture all data that you provide/use for the use of the tools (e‑mail address and/or your telephone number). Furthermore, the conferencing tools process the duration of the conference, the start and end times of participation in the conference, the number of participants and other "context information" in connection with the communication process (metadata).

In addition, the provider of the tool processes all technical data that are required to carry out the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker as well as the type of connection.

If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during the use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options are primarily determined by the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and legal bases
The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6(1)(b) GDPR). In addition, the use of the tools serves to simplify and speed up communication with us or our company in general (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the use of the respective tools is based on this consent; consent can be withdrawn at any time with effect for the future.

Storage period
The data immediately collected by us via the video and conferencing tools are deleted from our systems as soon as you request deletion, withdraw your consent to storage, or the purpose for data storage ceases to apply. Stored cookies remain on your terminal device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data which the operators of the conferencing tools store for their own purposes. For details, please consult the operators of the conferencing tools directly.

Conferencing tools used

Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in Microsoft Teams' privacy statement: https://privacy.microsoft.com/de-de/privacystatement.

12. Own Services

Handling applicant data
We offer you the opportunity to apply to us (e.g. by e‑mail, post or via an online application form). We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other statutory provisions and that your data will be treated as strictly confidential.

Scope and purpose of data collection
If you send us an application, we process the personal data associated with it (e.g. contact and communication data, application documents, notes made in the course of interviews etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and — if you have given consent — Art. 6(1)(a) GDPR. Consent can be withdrawn at any time. Your personal data will be passed on within our company only to persons involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.

Storage period of the data
If we cannot make you a job offer, you decline an offer of employment or you withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). Afterwards the data will be deleted and any physical application documents destroyed. The retention is primarily for evidentiary purposes in the event of legal disputes. If it is apparent that the data will be required after the 6‑month period (e.g. due to a threatened or pending legal dispute), deletion will take place only when the purpose for longer storage ceases to apply. Longer storage may also take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations oppose deletion.

13. Services Provided by Partners

Piano tunings
For the tuning of acoustic pianos we use external partner companies. Your personal data are transmitted to our partners solely for the purpose of performing and coordinating the tuning service. The disclosure is made in accordance with applicable data protection laws and is limited to what is necessary to fulfil the order. Our partner companies are contractually obliged to treat your data confidentially and to use them exclusively for the purpose of providing the service.

As of: 02/2025